Admin Instashop

Job Summary

• Coordinate and collaborate with other departments for Account Management/ Commercial and Sales related matters (Marketing Operations and Finance department)

• Act as a first point of contact and respond quickly for Grocery & Retail vendors (partners) queries or complaints calls and emails if the Account Management representatives are not available and delegate the task to the appropriate Account Management Representatives

• Upload and update Grocery & Retail vendors information online and in a timely manner

• Responsible for setting up and configuring the system for new partners and trainings and system issues from the vendor/partner side

• Update and monitor the closed Grocery & Retail vendors

• Collection and documentation of Grocery & Retail contracts and amendments filling of vendors contracts and other sales related data

• Prepare contract delivery and pick up report on periodic basis

• Manage quality account of the vendors ensuring continuous partner relationships and resolve operations issues between partner restaurants users/partner restaurants and users

• Prepare reports for grocery & retail vendors on transmission methods utilizing sales workforce

• Maintain accurate records of all sales and prospecting activities including:

• Follow-up activities

• Transmission methods reports

• Contract delivery and pickup report: Acknowledgment of the contract receiving and delivering for new vendors

Qualifications :

• Bachelors Degree in relevant field

• MS Office Excel Certification

• Knowledge of CRM Sales workforce

• Presentation Interpersonal Communication (written and verbal) Customer Service Problem Solving and Negotiation Skills

• Ability to meet deadlines and be flexible in working

• Ability to build good relationships with clients

Remote Work :

No

Employment Type :

Contract

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