Head Of Operations Blu Ev

The Head of Operations is responsible for end-to-end operational performance across BluEVs field operations product quality after-sales supply chain and OEM alignment.
This role ensures that BluEV assets bikes batteries charging stations and hardware operate reliably at scale with high uptime and controlled costs.

Key Responsibilities:

1. Operational Leadership & Strategy:

• Build and lead the full operations organization: field operations product operations and supply chain.
• Translate company strategy into operational execution plans.
• Define operational standards SOPs and KPIs across all verticals.
• Drive continuous improvement cost optimization and scalability for new cities and countries.
• Support COIO in cross-functional strategic planning and expansion readiness.

2. Field Operations Management:
(Over Field Operations Manager)

• Ensure network uptime station reliability and smooth asset circulation cycles.
• Monitor battery availability swap station performance and operational response times.
• Drive performance of field teams dispatch routing and on-ground procedures.
• Implement real-time monitoring dashboards and operational control systems.
• Optimize manpower processes and operational cost per bike/asset.

3. Product Quality Warranty & OEM Management:
(Over Product Operations Senior Manager)

• Oversee QC standards root-cause analysis and product performance improvements.
  
• Ensure accurate and timely management of warranty claims and feedback loops with OEMs.
  
• Manage all local OEM relationships for hardware bikes and integrated systems.
  
• Coordinate with engineering and product teams to ensure product alignment with operational needs.
  
• Ensure BluEV specifications and requirements are enforced with manufacturers.

4. Supply Chain & Inventory Management:
(Over Supply Chain Manager)

• Own procurement planning inventory levels spare parts availability and forecasting.
  
• Optimize lead times logistics flows and supply continuity.
  
• Manage cost control across procurement warehousing and replenishment cycles.
  
• Ensure accurate tracking documentation and lifecycle management of all assets.
  
• Establish reliable data-driven stock and parts management systems.

5. Cross-Functional Coordination:

• Ensure smooth information flow between verticals.
  
• Act as the operational point of contact for:
  
  • Engineering & Product
    
  • Hardware
    
  • Finance
    
  • Commercial
    
  • Field teams
    
  • OEM partners
    
• Participate in new product introduction projects.
• Support new market launches with operational capability planning and readiness.
  

Qualifications:

• 10 years in operations leadership ideally in EV mobility automotive hardware or logistics industries.
• Strong experience managing distributed field teams and technical operations.
• Knowledge of supply chain procurement and inventory systems.
• Experience with quality management and OEM relationships is a major asset.
• Strong analytical mindset with ability to manage dashboards KPIs and operational data.
• Proven track record of scaling operations in fast-growing environments.
• Structured problem-solver; data-driven decision making.

Key Skills

• Succession Planning
• Growing Experience
• Expense Management
• Management Experience
• Rackspace
• Laboratory Management
• Senior Leadership
• Operations Management
• Relationship Management
• Leadership Experience
• negotiation
• Taxonomy

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