Assistant Director Of Digital Platforms & Engineer

Job Summary

Our client is a holding group in Saudi Arabia Kingdom and they are looking to hire an Assistant Director of Digital Platforms & Engineering leads the end-to-end technology strategy architecture product delivery cybersecurity execution systems integration vendor governance and engineering operations across the Holdings portfolio of customer-facing digital platforms. The role located in Cairo Egypt and will be working on a hybrid mode and will be responsible for building and operating a high-performing remote platform engineering office that owns and delivers multiple products: OTA B2C / B2B Platform Online Tourism Platform Fleet Management Platform Shared Digital Services and Shared Digital Services.

The Role Mission is to: Build a professional scalable secure and high-performing digital platform engineering capability that accelerates business growth reduces vendor dependency improves delivery velocity and ensures reliable platform operations year-round including during Hajj and Umrah peak demand.

Key Responsibility:

• Technology Strategy & Roadmap
  
• Define and own the digital platform technology strategy aligned with SIAD Holdings growth vision agenda.
  
• Build and maintain the multi-year technical roadmap for OTA tourism fleet AI and shared services platforms.
  
• Make and govern build / buy / integrate / partner decisions in collaboration with the IT & Digital Transformation Director.
  
• Define and enforce technology standards across backend frontend mobile integration cloud security and data layers.
  
• Identify future platform capabilities required for business scale AI readiness and competitive positioning.
  
• Present technology strategy risks and investment recommendations to executive leadership.
  
• Product Delivery Leadership
  
• Translate approved business priorities into structured platform delivery plans with clear milestones owners and KPIs.
  
• Lead Agile delivery execution across OTA tourism fleet AI and shared services product lines.
  
• Manage Product Managers Business Analysts Engineering Leads QA DevOps Integration and Support teams.
  
• Enforce sprint discipline backlog governance scope control and weekly delivery reporting.
  
• Drive UAT readiness release management and production go-live coordination with business stakeholders.
  
• Eliminate uncontrolled development through formal change governance and dependency management.
  
• Platform Architecture Ownership
  
• Own and govern the overall architecture of all company online platforms.
  
• Design and maintain scalable secure and maintainable backend frontend mobile API cloud integration and data architectures.
  
• Establish reusable shared services: identity & access management notifications payments booking engine pricing engine supplier connectivity workflow orchestration audit logging and reporting.
  
• Prevent fragmented duplicated and undocumented system design through formal architecture review and approval.
  
• Maintain architecture documentation system diagrams integration maps and data flow diagrams as living artifacts.
  
• Ensure all architecture decisions align with enterprise technology governance and NCA ECC / PDPL compliance requirements.
  
• Cybersecurity & Application Security
  
• Own cybersecurity execution for all online platforms aligned with NCA ECC controls and PDPL obligations.
  
• Embed secure software development practices (SAST DAST code review secrets management) into the engineering lifecycle.
  
• Enforce security controls for authentication authorization API access admin and supplier access customer data protection payment flows audit logging and production access.
  
• Coordinate vulnerability assessments and penetration testing; ensure critical and high-risk vulnerabilities are remediated within agreed SLAs.
  
• Design platforms with privacy auditability and security-by-default as non-negotiable architectural principles.
  
• Integration Strategy & Delivery
  
• Own the integration strategy and architecture across all platforms and third-party systems.
  
• Govern integrations with ERP (Microsoft Dynamics 365 F&O) CRM PMS (Opera Cloud / OHIP) channel managers (Fastbooking) payment gateways supplier APIs GPS / telematics providers communications gateways (WhatsApp / Twilio) BI and data platforms.
  
• Define API standards integration patterns error handling retry logic monitoring and centralized logging.
  
• Prevent uncontrolled point-to-point integrations; enforce a governed integration layer.
  
• Own technical coordination with third-party vendors and system integrators.
  
• Vendor Technical Governance
  
• Manage technical delivery from all software vendors and implementation partners.
  Review vendor architecture delivery plans technical quality and documentation before acceptance.
• Monitor vendor milestones defects and SLA performance on a weekly basis.
  
• Enforce source code handover deployment documentation and support knowledge transfer at project close.
  
• Identify and escalate vendor dependency risks; recommend mitigation plans to the IT & Digital Transformation Director.
  
• Engineering Management
  
• Build lead and grow the remote platform engineering office across backend frontend mobile QA DevOps integration data/BI application security and support functions.
  
• Establish and enforce engineering standards: coding practices branching strategy code review process documentation standards and release discipline.
  
• Manage team capacity performance skill development and succession planning.
  
• Build an engineering culture grounded in ownership accountability documentation and continuous improvement.
  
• DevOps Cloud & Platform Reliability
  
• Own platform reliability in coordination with DevOps and cloud engineering teams.
  
• Establish and maintain CI/CD pipelines environment management (dev / QA / staging / UAT / production / DR) and deployment automation.
  
• Implement monitoring logging alerting backup and incident response processes for all production systems.
  
• Optimize cloud infrastructure cost and performance; ensure scalability readiness for Hajj Umrah and seasonal demand peaks.
  
• Drive platform uptime targets and define SLA commitments for each business unit.
  
• Quality Assurance & Release Governance
  
• Own release readiness and quality governance for all digital platforms.
  
• Ensure QA coverage across functional API integration regression mobile performance and security testing.
  
• Mandate release notes test reports rollback plans and deployment checklists before every production release.
  
• Approve release readiness before submission to the IT & Digital Transformation Director for final go-live sign-off.
  
• Track production defects root causes and corrective actions; drive test automation maturity over time.
  
• AI Data & Platform Intelligence
  
• Ensure all platforms are designed for AI readiness clean data models structured event streams and API-accessible data layers.
  
• Support BI dashboards for booking performance conversion supplier margin fleet utilization system health and customer behavior analytics.
  
• Identify AI and automation opportunities across OTA tourism fleet and hotel platforms to drive operational efficiency.
  
• Platform Support & Operations
  
• Establish L2/L3 application support capability with defined SLAs escalation paths and runbooks.
  
• Define incident management post-mortem and continuous improvement processes.
  
• Maintain a knowledge base support runbooks and troubleshooting guides that reduce support escalations over time.
  
• Ensure proper handover from development to support teams at each release.
  
  

Requirements

Educational Background

• Bachelors degree in Computer Science Software Engineering Information Systems Computer Engineering Information Technology or a closely related technical discipline.
  
• Masters degree MBA or executive technology programme is preferred.
  
• Professional certifications in cloud (AWS / Azure / GCP) cybersecurity (CISSP CEH) project delivery (PMP SAFe) or enterprise architecture (TOGAF) are advantageous.
  
• 1015 years Overall technology leadership experience
  
• 7 years Software engineering leadership
  
• Remote engineering team management
  
• Web and mobile platform delivery
  
• Vendor technical governance
  
• Cloud infrastructure and DevOps
  
• AI/ML product delivery or data platform experience
  

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