مسؤول تحصيل الديون

Location: Remote – Work From Home
Employment: Full-time
Compensation: Salary + commissions

About the Role

We are looking for a persistent and professional Debt Collection Officer to assist with the recovery of outstanding B2B invoices. You will communicate with customers, follow up on overdue payments, and work toward achieving successful collections.

Responsibilities

• Contact customers with overdue invoices

• Make calls, send WhatsApp messages, and emails

• Follow up regularly until payment is received

• Negotiate payment arrangements where appropriate

• Maintain detailed records of collection activities

• Escalate difficult cases to management

• Meet monthly collection targets

• Communicate professionally while remaining firm

Requirements

• Fluent in both Arabic and English — mandatory

• Confident and persistent personality

• Comfortable making frequent calls

• Strong negotiation and follow-up skills

• Good attention to detail

• Previous debt collection, telesales, or customer service experience is preferred

• Reliable internet connection and a suitable work-from-home environment