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As part of its development, our client is looking for a Sales Administration Officer to ensure the administrative and commercial management and follow-up of orders and customer files.

Main tasks:

• To manage and monitor the administrative aspects of customer orders;
• Track orders from receipt to delivery;
• Provide sales follow-up with clients;
• Managing customer requests and complaints;
• Ensure follow-up of after-sales service and coordinate the necessary actions with the various stakeholders;
• Ensure communication and follow-up with suppliers;
• Ensure the smooth flow of information between the sales, logistics and administrative teams.

What we offer you:

Contart CDI

Competitive Salary

Desired Candidate Profile

Bac+2 Bac+5 training in commerce, management, sales administration or similar field;

Minimum 3 years of experience in a Sales Administration / Sales Administration position;

Good mastery of sales management and order tracking;

Experience in after-sales service follow-up;

Good level of French;

Professional English, enabling in particular the understanding and handling of exchanges and emails with suppliers;

Knowledge of Sage X3 is an advantage;

Rigour, organisation, responsiveness and good customer service skills.