QHSE Officer (M/F) | Al Hoceima (Morocco)

Company culture :

Akdital is driven by a strong performance-oriented culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.

This competitive mindset is balanced by a real commitment to innovation, supporting the development of new medical and organizational practices.

Collaboration also plays an important role, with solid teamwork and supportive management in a demanding environment.

A structured and disciplined approach ensures the quality, safety, and reliability essential to the medical sector.

Job :

Your main responsibilities:

Quality and Continuous Improvement

• Conduct regular checks of different departments and identify malfunctions.
• Ensure the follow-up of corrective and preventive actions in coordination with the relevant managers.
• Receive and process patient complaints, ensure their follow-up, and propose improvement actions.
• Measure patient satisfaction through satisfaction surveys and manage improvement plans.
• Calculate, analyze, and track QHSE indicators.
• Prepare monthly reports and present the results to the Management Committee.
• Participate in certification and continuous improvement processes.

Document Management System

• Participate in the writing, updating, and evolution of QHSE procedures and documents.
• Ensure the deployment of procedures and verify their correct application.
• Conduct internal training on procedures and best practices.
• Guarantee the conformity of the document system, traceability, and adherence to processes.
• Monitor the performance of the Quality Management System (QMS).
• Occupational Health, Safety, and Environment (OHS & HSE)
• Participate in the implementation of regulatory requirements for Health, Safety, and Environment.
• Lead actions to prevent occupational and environmental risks.

Monitor dosimetry:

• Ensure dosimeters are assigned to new employees;
• Monthly check the results provided by the CNRP;
• Ensure compliance with dosimeter usage rules.
• Implement actions to prevent Blood Exposure Accidents (BEA) and lead awareness sessions.
• Participate in investigations following work accidents and ensure follow-up of action plans.
• Contribute to the development and deployment of emergency plans.
• Ensure the effectiveness of fire prevention measures.
• Participate in the development and deployment of the HSE training plan.
• Lead and manage the Occupational Health and Safety Committee (OHSC).
• Update SST and environmental risk analyses.
• Exercise a duty to alert on any potential risk related to safety or the environment.

Required profile :

Profile sought:

• Master's degree (Bac+5) in Quality, Health, Safety, Environment, Risk Management, or equivalent.
• First experience in QHSE, ideally in the healthcare sector, is a plus.
• Good knowledge of quality management systems and HSE regulatory requirements.
• Proficiency in office tools and performance indicators.
• Excellent analytical, organizational, and communication skills.
• Team spirit, rigor, autonomy, and a focus on continuous improvement.