موظف خدمة العملاء - الرباط والمناطق | الرباط (المغرب)

Job description

Company culture :

Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence.

Job :

Reporting to the Branch Manager, you will be responsible for advising, retaining, and developing a customer portfolio.

You will have to constantly propose and sell the entire range of products and services to customers.

Your commercial actions will be carefully planned and monitored according to overall and individual objectives.

Risk prevention will be a constant challenge.

Required profile :

With a commercial or financial background (Bac+5, e.g., Business School or University), you have at least 2 years of prior experience in a similar role.

Your developed commercial sense, your writing skills, your ability to listen, and your argumentation skills will be your main assets for success in this role.

Rigor, organization, and the ability to work in a team will also be necessary.