HR Operations Officer | Marrakech (Morocco)

Job :

As an HR Operations Officer, you will ensure the day-to-day operational management of HR.

Your missions include:

1. Personnel Administration

• Ensure the management and updating of employee administrative files: contracts, amendments, certificates, and other HR documents.
• Monitor key administrative deadlines: trial periods, contract renewals, absences, and other individual situations.
• Ensure compliance with current regulations and internal procedures.
• Ensure the administrative and operational follow-up of temporary staff.

2. Time Management & Payroll Coordination

• Ensure the monitoring and control of attendance, absences, leave, and other elements related to time management.
• Prepare, control, and validate variable payroll elements in coordination with the Payroll Officer.
• Identify any anomalies and ensure their correction with the relevant contacts.

3. Recruitment & Onboarding

• Participate in operational recruitment: posting offers, pre-screening applications, first-level interviews, and process coordination.
• Ensure candidate follow-up and update recruitment tools.
• Organize and support the onboarding process for new employees.
• Ensure the smooth execution of the various welcome and onboarding steps.

4. Training

• Contribute to the implementation and monitoring of the training plan.
• Organize training sessions: scheduling, invitations, logistics, and coordination with various speakers.
• Ensure the administrative follow-up of training and update the corresponding dashboards.
• Participate in the evaluation and reporting of actions taken.

5. General Services

• Ensure the monitoring of resources and equipment provided to employees: badges, uniforms, equipment, and other professional needs.
• Coordinate needs with relevant departments and service providers.
• Contribute to maintaining good working conditions and report any malfunctions.

6. Company Life & Internal Events

• Contribute to the organization of internal events and activities for employees.
• Ensure logistical coordination with the various departments concerned.
• Participate in actions that promote internal communication, team cohesion, and the quality of the employee experience.

7. Canteen Management

• Ensure the operational monitoring of the staff canteen.
• Centralize and track employee needs, comments, and feedback.
• Ensure coordination with the service provider and relevant departments.
• Ensure compliance with agreed services and standards.

8. Occupational Health

• Ensure coordination with the medico-social department and various stakeholders.
• Participate in the organization and monitoring of prevention, awareness, and occupational health actions.
• Ensure the administrative follow-up of actions taken in this regard, respecting the confidentiality of information.

9. HR Reporting

• Develop and update HR dashboards: headcount, absenteeism, recruitment, training, and other indicators.
• Ensure the reliability and up-to-dateness of HR data.
• Provide regular reporting to the Human Resources Department.
• Identify areas for improvement and contribute to the optimization of HR processes and tools.

10. Employee Support

• Be a close point of contact for employees' common HR requests.
• Support managers and various departments in managing operational HR issues.
• Inform and guide employees on applicable HR procedures and systems.
• Ensure good understanding and application of internal procedures.

Required profile :

Profile Sought:

• Bachelor's degree / Master's degree in Human Resources or equivalent
• Minimum 4 years of experience in operational HR
• Good command of HR tools and Excel
• Good knowledge of Moroccan labor law
• Proficiency in French and good level of English (written and spoken)
• Experience in a structured environment highly appreciated

Key Skills:

• Organization and rigor
• Field awareness and prioritization skills
• Coordination ability
• Good interpersonal skills
• Discretion and confidentiality