Casablanca recruits for its site in CasaNearshore: Become an Insurance Customer Advisor! Permanent Contract + Uncapped Bonus. | Casablanca

Company culture :

Foundever is defined by a culture strongly driven by innovation, where creativity, agility and experimentation play a central role in daily operations. This focus is closely balanced by a collaborative culture that emphasizes teamwork, trust and a supportive, people-oriented management style. A competitive dimension reinforces performance expectations and results orientation, while a more moderate organizational component provides structure and reliability. The environment is well suited to curious, committed profiles who thrive in dynamic and evolving settings.

Job :

Job description:

Do you have an excellent level of French, good interpersonal skills, and a taste for commercial challenges?

Do you want to join a global leader in customer relations and build a real career in the insurance sector?

This opportunity is for you!

Your mission:

As an Insurance Customer Advisor, you will be responsible for:
• Responding to and assisting customers receiving calls
• Building a trusting relationship with policyholders
• Following up on the client portfolio
• Identifying needs and proposing complementary contracts or services
• Contributing to customer satisfaction and loyalty
• Handling different requests and situations professionally

Required profile :

The profile we are looking for:

You are our future colleague if you have:

• An excellent level of French
• Excellent interpersonal skills
• Good argumentation skills and a commercial flair
• Good listening and analysis skills
• Knowledge of insurance products (desired)
• The ability to handle difficult situations and clients
• Previous experience in the insurance sector is a plus

Social benefits and others:

What we offer you: With Foundever, you benefit from many advantages:

• Attractive salary: fixed + bonuses
• Permanent contract from the first day of training
• 100% paid training
• Social coverage & health insurance
• Social club and employee benefits
• Transport provided

• Are you ready to take on the challenge? Join Foundever and give your career a new boost