Receptionist / Front Desk Officer | Casablanca (Morocco)

Company culture :

Sothema operates within a performance-driven and competitive culture, where ambition, results orientation and customer focus are key priorities. This dynamic is closely balanced by a collaborative environment that promotes trust, teamwork and close leadership. The company also relies on a structured organization to ensure efficiency, quality and process consistency. An innovation component further complements this balance, supporting adaptability and continuous improvement.

Job :

As part of strengthening its teams, Sothema is recruiting a Front Desk Officer to join its Sothema Anfa site.

As a true ambassador for the company, you will be responsible for providing a warm, professional, and quality welcome to visitors, employees, and partners, while contributing to the smooth running of daily reception activities.

Main tasks:

• Assure the physical reception of visitors and employees.
• Receive, filter, and direct telephone calls.
• Identify visitor needs and direct them to the relevant contacts.
• Ensure the reception and transmission of mail and documents.
• Maintain the reception area in good order.
• Provide a professional welcome and help convey a positive image of the company.
• Perform various administrative tasks related to reception.

Required profile :

• Hold a Bac+2/3 degree (Associate's or Bachelor's degree) in secretarial studies, administration, or business management.
• Previous experience in a reception or front desk role is desired.
• Excellent presentation and interpersonal skills.
• Good sense of welcome, service, and communication.
• Good command of French; proficiency in English is a plus.
• Proficiency in office software.
• Organized, punctual, discreet, and responsible.