Product Owner – Digital Payments

Job Summary

Job Title: Product Owner Digital Payments

Employment type: Contract (On-site)

Contract length: 12 months

Location: Casablanca Morocco

PURPOSE OF THE PROJECT

Own assigned digital-banking products end to end from a business perspective covering product vision value proposition eligibility pricing partnerships customer journeys roadmap backlog delivery launch readiness and post-release performance.

Core Responsibilities and Accountabilities:

• Define the product vision MVP roadmap priority features customer journeys and delivery milestones.
• Prioritize scope based on customer value business impact technical feasibility and regulatory constraints.
• Define product rules including pricing fees limits eligibility exceptions and controls.
• Align requirements and approvals with Risk Compliance Finance Operations Technology Data and Security stakeholders.
• Build and prioritize the squad backlog; supervise business requirements and translation into user stories.
• Participate in agile rituals and manage trade-offs among scope time quality feasibility and business value.
• Define and monitor product KPIs across acquisition activation conversion usage revenue cost satisfaction adoption and incidents.
• Use customer feedback performance data incidents and drop-off analysis to improve journeys and product performance.
• Coordinate dependencies with other squads and support functional testing release readiness production rollout and post-launch adoption.

Knowledge and Experience:

• Experience as a Product Owner product manager strategy consultant senior business analyst or agile-delivery professional.
• Background in a major technology company fintech consulting firm or financial-services organization is preferred.
• Demonstrated ownership of multiple products or squads and the ability to work across business and technology teams.
• Strong knowledge of digital customer journeys product economics business requirements and KPI-led optimization.
• The ability to work onsite in Morocco throughout the assignment.

Mandatory Skills:

• Bachelors degree in Finance Economics Business Administration Computer Science Information Technology or a related field (Masters preferred).
• Previous experience within Banking Digital Payment & Card solutions or the FinTech industry.
• Regional experience including working in a faced-paced matrix organisation.
• Excellent written and verbal communication; English French and/or Arabic capability is advantageous.

Preferred Skills:

• The ability to analyse data troubleshoot payment issues optimize processes and make data-driven decisions.
• Good understanding of payment systems digital platforms system workflows security basics and industry technologies.
• An understanding of regional regulations across financial services or payment networks.

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