Guides / Cultural Mediators | Marrakech (Morocco)

Job :

Main Mission
Welcome, guide, and inform visitors by offering attractive and educational guided tours, while highlighting the cultural, historical, and natural heritage of the site.
Main Responsibilities
• Welcome visitors and explain the tour plan.
• Design, prepare, and lead guided tours adapted to different audiences (adults, children, school groups, foreign visitors, VIPs).
• Transmit reliable, clear, and attractive information about the place, its history, its environment, or its collections.
• Ensure visitor safety during tours.
• Answer specific visitor questions and requests.
• Produce activity reports and report any anomalies observed during the visit.
Required Skills
• Excellent knowledge of the site's cultural and historical heritage.
• Knowledge of cultural mediation and group management techniques.
• Ability to lead a group and captivate the audience.
• Adapt discourse according to the age, knowledge level, and interest of the visitors.
• Time management and adherence to the tour route.
• Excellent interpersonal skills.
• Sense of service and hospitality.
• Dynamism, educational skills, and listening skills.
• Patience and diplomacy.

Required profile :

• Bachelor's degree (2-3 years) in tourism, history, art, or cultural mediation.
• Perfect command of Arabic, French, and English.
• 3 years of experience desired in cultural, artistic, and high-end service environments.