Road Operation Specialist | Tetouan (Morocco)

Company culture :

Alten Maroc is defined by a deeply collaborative culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.

This environment is enhanced by a strong drive for innovation, encouraging creativity, initiative, and experimentation across projects.

A structured and disciplined organization ensures efficiency, rigor, and quality in engineering delivery.

Performance and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.

Job :

1- Introduction / Scope

Vehicle Logistics Transport Pilot guarantees, for the flows under its responsibility, the on-time delivery of vehicles to customers, maintaining product quality, maximizing the efficiency of transport resources, and minimizing inventories.

2- Activity description

For transport legs under Vehicle Logistics Transport responsibility:

• Organize, monitor, and coordinate the execution of end-to-end logistics operations, from Plants to Customers (Dealers, Fleet customers, …)
• Inform, challenge & support problem-solving in case of deviation from the plan
• Arbitrate between priorities to maximize overall performance
• Proactively inform partners/customers about transport execution and manage change requirements
• Challenge and support upstream partners during preparation processes to ensure the feasibility of the transport plan
• Monitor and report transport execution performance (vs contractual KPIs)
• Lead continuous improvement action plans with partners (including achieving results)

Monitor lead time compliance and inform the Network (dealers, Key Accounts, NSCs, ...)

• Management of vehicle traceability in systems
• Monitoring of damaged vehicles
• Management of launch plans and organization of special transport operations
• Orders and validation of transport and services (PDI/vehicle enhancement)

3- Main deliverables

• Vehicle Inventory KPIs
• Transport Order Management
• Providing Fiat France KPIs for the Hordain team
• Completing carrier load request files
• Spot Buy Research
• Transport of holiday cars

4- Main Interactions

Main interactions with other departments (Customer / Supplier): NSC Carflow team, Logistics Service Provider, Logistics Providers (Carriers, Compound Operators), Vehicle Logistics Planning & Performance and Compounds Management, Quality, Order management

Required profile :

Profile:

• Engineering degree
• 3 to 5 years of experience

Needed Skills

a. Technical Skills

• Data collection & processing
• KPI Analysis & reporting
• VIN Tracking & Vehicle Status Analytics
• End-to-end outbound process
• Load Planning & Volume Calculation
• Reservation & scheduling management
• Transport order management
• Vehicle Inventory Management
• Stakeholders' coordination
• Demand forecasting

b. Soft Skills

• Ability to work in an operational environment
• Ability to manage the operational performance of its destination market(s)
• Ability to work with various systems
• Responsiveness to manage emergencies and priorities
• Strong customer focus