أخصائي عام في تقنية المعلومات (ذكر/أنثى) | الدار البيضاء (المغرب)

Job description

Company culture :

PwC operates within a highly structured and process-driven culture, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong collaborative dimension, promoting trust, teamwork and a supportive, people-focused leadership style. A measured competitive mindset reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary.

Job :

Main Mission
Ensure the operational management of the IT and telephone park, as well as user support to guarantee the availability and optimization of IT services within PwC.

Main Responsibilities

• IT equipment management: inventory, assignment, renewal, and monitoring of equipment.
• Telephone park management: mobile lines, plans, roaming, portability, and cost optimization.
• Preparation and monitoring of IT equipment and service orders.
• Coordination of IT needs related to the onboarding and departure of employees.
• Development of reporting and monitoring dashboards.
• Participation in continuous improvement and IT transformation projects.
• User support and assistance.

Key Skills

• IT Asset Management
• Telecommunications Management
• Reporting and Data Analysis
• Microsoft 365 and Excel
• ITIL Processes
• Organization, rigor, and service orientation
• Communication and coordination

Required profile :

• Bachelor's degree or Master's degree in IT, telecommunications, or information systems (Bac+4 / Bac+5).
• Minimum 1 year of experience in IT operations, IT and telephone park management, or IT support.
• Proficiency in Microsoft tools and ITIL best practices.
• Analytical, organizational, and priority management skills.
• Good interpersonal skills and ability to work with diverse stakeholders.