مدير تغيير أول
تفاصيل الوظيفة
Change management strategy: define and implement the change management policy in accordance with ITIL and Inetum standards.
Management of CAB committees: organize and lead change validation committees, arbitrate priorities and ensure traceability of decisions.
Risk and impact analysis: anticipating the technical, organizational and financial impacts of changes.
Multi-project coordination: synchronizing changes with other program initiatives.
Communication and change management: developing communication plans and supporting business and technical teams.
Monitoring and continuous improvement: measuring the performance of changes, proposing optimizations and ensuring feedback.
Desired Candidate Profile
Qualifications
Desired profile
Master's degree (Bac+5) in computer science, information systems or equivalent.
Proven experience (7+ years) in IT change management in critical environments (banking, telecom, industry).
ITIL v4 certification required; Prince2 or PMI is a plus.
Proficiency in change management tools (ServiceNow, Remedy, Jira).
Technical and behavioral skills
In-depth knowledge of Cloud environments (Azure, AWS), Windows/Linux systems, and complex networks.
Ability to manage crisis situations and ensure continuity of service.
Rigour, organisation and a sense of responsibility.
Excellent interpersonal skills and diplomacy in stakeholder management.
هذا الإعلان منشور على تنقيب المغرب ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.
