Commercial Support Officer (M/F) | Marrakech (Morocco)

Company culture :

Bank of Africa is characterized by a strong culture of innovation, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced collaborative culture, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid organizational foundation, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate competitive dimension supports a results-driven mindset and a continuous pursuit of excellence.

Job :

Reporting to the Agency Director, you will be in charge of:

• Processing and ensuring the correct execution of counter operations,

• Proposing and informing the client about the product offer and ensuring the sale and pre-sale of monetary and bancassurance products for retail clients,

• Informing and directing the client to the customer advisor.

Required profile :

You have a Bac+2/3 degree (Commercial, Economics, Business Management...) with or without experience in the field.

Your main qualities are:

• Customer service and listening skills,

• Speed and accuracy in processing operations,

• Ability to propose and advise on products in the implementation of commercial actions.