Housekeeping Supervisor

Job Summary

Main Responsibilities

• Follow daily task with room attendant.

• Ensure the room attendant are following sequence of cleaning.

• Ensure VIP amenities are in room before guests arrival.

• Ensure special attention given to VIP rooms.

• Ensures that all flower arrangements look pleasant before the delivery to the rooms.

• Ensure extra bed and extra amenities are in room before the guests arrival.

• Conducts daily inspection of employee grooming.

• Inspects all guest rooms corridors and stores on a daily basis to ensure highest standard of cleanliness.

• Conducts on the job training for all Room Attendants.

• Maintains effective employee relations.

• Checks and maintains equipment and machines used.

• Attends daily briefing with EKH/AEH in Housekeeping.

• Report any sick irregular guest and any stranger on guest corridors to the Housekeeper and Security Office immediately.

• Proper handover and takeover of the incoming and outgoing shifts to be handled well.

• Report all Lost & Found items to Housekeeping.

• Follow up Do not disturb rooms.

• Train attendants constantly supervise work performance and working habit.

• Prepare inventory for room linen.

• Notify Housekeeper any damage caused by guest.

• While inspecting guest rooms and other area there should be eye for detail.

• Make sure trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.

• Ensures punctuality attendance and courteous attitude.

• Ensure all guest rooms are cleaned.

• Inspect all work done by Room Attendant.

Qualifications :

The following knowledge skills and abilities are required:

• Attention to detail style and aesthetics of hotel is critical.
• Outstanding verbal and written communications skills.
• Ability to attract new dynamic talent who compliment the vision of the department / hotel.
• The ability to react and adjust to changing business environment and lead the team in ensuring efficient financial management of the department.
• College Degree in Hospitality or similar field.
• 2 years experience in similar role.
• Fluent in English Arabic and French

Additional Information :

Sofitel Royal Bay Resort Agadir

Remote Work :

No

Employment Type :

Full-time

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