Rr-organizational Change Managementksa

Job Summary

Job Description:

Key Process & Technical Knowledge

The OCM Manager should be experienced in:

• Designing and executingOrganizational Change Management strategiesfor ERP/SAP programs.

• Knowledge ofSAP transformation programsand their impact on business processes.

• Familiarity withProsci/ADKAR Kotters Change Model or equivalent frameworks.

• Understanding ofcommunication planning stakeholder mapping and business readiness assessments.

• Experience withend-user adoption tools(SAP Enable Now SuccessFactors Learning or similar).

• Integration of OCM withTraining Cutover and Go-Live activities.

• Knowledge ofbusiness process transformationacross Finance Procurement HR and Operations.

Key Responsibilities

• Define and implement theoverall OCM strategy and roadmapfor the SAP program.

• Conductstakeholder analysis and impact assessmentsto understand change implications.

• Develop and execute acommunications planto keep leadership and end-users informed.

• Drivebusiness readiness assessmentsand report adoption risks to leadership.

• Partner with theTraining Managerto ensure training content is aligned with change objectives.

• Managechange agent / super user networksto cascade awareness and adoption.

• Facilitateworkshops and town hallsto explain benefits changes and expectations.

• Monitor and manageresistance to changeby engaging with business leaders.

• EnsureOCM activities are integratedinto the project plan and tracked by PMO.

• CreateKPIs and adoption metricsto measure success of OCM activities.

• Provide leadership with recommendations forpost go-live sustainment(continuous adoption refresher training support structures).

Required Qualifications & Skills

Education & Certifications

• Bachelors degree in Business HR Psychology or Organizational Development.

• ProsciChange Management Certification(or equivalent) preferred.

Experience

• 10 years inorganizational change management with at least 5 years inSAP or ERP transformations.

• Proven success inlarge-scale business transformation projects.

• Strong experience inexecutive stakeholder management.

Technical Skills

• Knowledge ofSAP S/4HANA business impactsacross modules.

• Familiarity withtraining & adoption platforms(Enable Now SuccessFactors Learning).

• Ability to designadoption dashboards and KPIs.

Soft Skills

• Exceptionalcommunication and facilitation skills.

• Strongstakeholder influence and negotiationskills.

• Ability to lead cross-functional teams throughchange and uncertainty.

• Empathy and resilience in handlinguser resistance.

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Key Skills

• Arabic Speaking
• B2C
• Cardiac
• ABAP
• Execution
• AV

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