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Job Description

The Receiving Clerk is responsible for receiving, inspecting, verifying, and accurately recording all goods, supplies, food, beverages, and other materials delivered to the hotel. The position ensures that all received items comply with approved purchase orders, specifications, quantities, quality standards, and hotel procedures.

Responsibilities

Key Responsibilities:

• Process invoices and commissions: Generate accurate invoices and ensure timely payment or deduction of travel agent commissions
• Maintain account accuracy: Post charges and credits promptly and reconcile subsidiary ledgers with the general ledger
• Monitor and collect payments: Follow up on outstanding balances to maintain positive cash flow and reduce overdue accounts
• Resolve billing issues: Investigate account discrepancies and coordinate with relevant teams to resolve disputes
• Prepare and send statements: Issue timely account statements, targeting daily delivery
• Review daily transactions: Audit previous day’s charges for accuracy, proper documentation, and contractual compliance
• Manage credit metrics: Calculate monthly Days Sales Outstanding (DSO) and assist with credit management reporting to support timely collections and financial accuracy
• Receive all deliveries and verify quantities, descriptions, specifications, and condition against approved Purchase Orders (POs).
• Inspect delivered goods for quality, damage, expiry dates, packaging, and compliance with required standards.
• Prepare and process receiving reports and ensure all received items are accurately recorded in the system.
• Verify invoices, delivery notes, purchase orders, and receiving documents for accuracy and completeness.
• Report shortages, damages, discrepancies, incorrect deliveries, or rejected items to the concerned departments and suppliers.
• Coordinate with Purchasing, Stores, Finance, and relevant operational departments regarding deliveries and discrepancies.
• Ensure all received goods are properly labeled, documented, and transferred to the appropriate storage areas.
• Maintain accurate receiving records and ensure all documentation is properly filed and available for audit purposes.
• Follow hotel receiving procedures, food safety requirements, hygiene standards, and health and safety regulations.
• Ensure that perishable products are checked for temperature, freshness, expiry dates, and required storage conditions.
• Maintain the cleanliness and organization of the receiving area.
• Assist with periodic inventory counts and reconciliation when required.
• Support the Purchasing and Finance teams in resolving invoice and receiving discrepancies.
• Perform other duties related to the position as assigned by management.
  
  

Qualifications

What It Takes to Make the Stay

At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Qualifications & Requirements

• Saudi National.
• Must hold a valid and active membership with the Saudi Organization for Chartered and Professional Accountants (SOCPA) – الهيئة السعودية للمراجعين والمحاسبين.
• Bachelor's degree, or relevant qualification; a degree or diploma in Accounting, Finance, Supply Chain, Procurement, or Hospitality is preferred.
• Previous experience in receiving, stores, purchasing, inventory, accounting, or hotel operations is preferred.
• Good knowledge of Microsoft Office, particularly Excel.
• Basic understanding of Purchase Orders, invoices, delivery notes, and receiving procedures.
• Good communication and organizational skills.
• Strong attention to detail and accuracy.
• Ability to work under pressure and manage multiple deliveries and priorities.
• Ability to work effectively with different departments and suppliers.
  
  

Key Competencies

• Attention to Detail
• Receiving & Inventory Control
• Documentation Accuracy
• Basic Accounting Knowledge
• Communication Skills
• Time Management
• Problem Solving
• Teamwork
• Integrity and Accountability
• Knowledge of Hotel Receiving Procedures
  
  

About Us

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

About The Team

How We’ll Help You Thrive

Benefits

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program

Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents

Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care

Mental health resources – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our Team Members to care for themselves and their loved ones. In many countries, eligible Team Members receive free counseling and support through our Employee Assistance Program (EAP).

• Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.