Store Manager - Jeddah مدير معرض جده

Sales Associate

Market: Emerging Markets

Division: Retail Operations

Direct Report: Store Manager

Branch/Country: Saudi Arabia

Location: Jeddah

Job Grade: 4PR

Number of Subordinates: 0

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Purpose of the Job and General Importance to the Organization:

Contributes to achieving store sales and performance efficiency indicators by:

• Building strong connections with customers and fulfilling the company's brand values.
• Serving and selling to customers and executing store operations with full commitment to professional values.
  
  

Key Responsibilities

• The sales associate must be aware of sales targets as well as individual goals and actively work to achieve or exceed these goals using all available resources within the stores.
• Meet or exceed customer expectations, and enhance sales and brand experience using appropriate elements of the adidas customer service model.
• Create rapport with every customer by being an enthusiastic ambassador for the adidas brand.
• Proactively seek to incorporate basic and seasonal product knowledge into their service approach within their assigned store area(s).
• Maintain an attractive and easy-to-shop environment for customers by consistently implementing visual merchandising standards.
• Follow store policies and procedures to maintain a safe shopping and working environment.
• Ensure the product display in the store is available to customers by assisting with deliveries and replenishing sales inventory.
• Complete sales transactions quickly and accurately while adhering to cash protection procedures.
  
  

Key Relationships

• Customers
• Colleagues and Supervisor
  
  

Knowledge, Skills, and Abilities

• Professional Retail Competencies
  
  

Education and Experience Required / Minimum Qualifications for Sales Associate

• Fresh graduate with no experience or one year of experience in sales - especially sportswear.
• Arabic language - fluent in speaking and writing
• Effective communication skills
• Negotiation skills and ability to persuade
  
  

Education and Experience Required / Minimum Qualifications for Store Manager

• English language
• Leadership experience within retail stores
  
  

Organization

GSMS Grade:

Direct Reporting Line

Number Personnel Managed:

Market/Country

Cost Center/Budget and/or Revenue Responsibility:

Location:

Jeddah

Purpose & Impact On Organization

You contribute to the store sales and adidas profit targets by:

• Passionately inspiring and serving and selling to our consumers
• Diligently executing store operations
• Contributing to a culture of consumer centricity within the store
  
  

Key Responsibilities

• Actively connect and engage with consumers entering the store
• Be aware of store KPI's (key performance indicators) and contribute to store sales
• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
• Be a Brand advocate, consistently exhibiting our 6 Values
• Use seasonal product and Brand knowledge effectively during consumer interactions
• Communicate product features and benefits, and unique selling points clearly to address consumer needs
• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
• Be aware of all omnichannel related sales tools
• Guide our Consumers through the digital touchpoints in the store
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete sales transactions quickly and accurately while adhering to cash protection procedures
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
• Minimize loss in the stockroom and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Comply with all operational policies and procedures
• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
• Know the store KPIs and how you personally contribute to them
• Plays a role in maximizing sales and minimizing loss
• Keeps an up-to-date awareness of our competitors
• Offers suggestions and ideas on how to improve operations and processes
• Collaborate productively and respectfully with team members
• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
• Seek coaching and learning opportunities to continually improve performance
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve performance
• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all
  
  

Authorities

• Not Applicable
  
  

Key Relationships

• Consumers
• Peers and Supervisor
  
  

Knowledge, Capabilities And Experience

• Retail Professional Competencies
  
  

Minimum Qualifications

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• For Store Managers, 2 years experiemce as a store manager\supervisor is a must
• Basic numeracy, literacy, and verbal communication skills
  
  

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.