Project Manager Core Insurance System Upgrade

Job Summary

Role Summary

The IT Project Manager will lead the end-to-end delivery of a core insurance system upgrade taking the programme from planning and mobilisation through execution testing migration and go-live. The role combines hands-on project delivery with governance vendor coordination and senior stakeholder management in a regulated financial environment. Candidates with exposure to export credit agencies or export/development banks are strongly preferred given the specialised underwriting risk and compliance context of the platform.

Key Responsibilities

Delivery & Planning

• Own the full project lifecycle for the core insurance system upgrade scope plan schedule budget and delivery.
• Define the project plan milestones and critical path in coordination with business IT the system vendor and implementation partners.
• Manage migration from the legacy platform including data migration cutover planning and rollback readiness.

Governance & Reporting

• Establish and run project governance: steering committees working groups decision forums and escalation paths.
• Maintain RAID logs (risks assumptions issues dependencies) and drive proactive mitigation.
• Provide clear timely status reporting to executive stakeholders and the PMO.

Vendor & Stakeholder Management

• Coordinate the software vendor system integrator and any third-party delivery partners against contracted milestones.
• Manage stakeholders across underwriting claims finance risk compliance and IT ensuring alignment throughout delivery.

Quality Testing & Go-Live

• Oversee testing cycles (SIT UAT regression) and quality gates.
• Ensure operational readiness training and change management ahead of go-live.
• Manage post-implementation stabilisation and handover to BAU support.

Compliance

• Ensure delivery aligns with regulatory audit and internal control requirements applicable to the institution.

Required Experience & Skills

• Minimum 8 years IT project/programme management experience with a proven track record delivering core system implementations or upgrades.
• Demonstrable experience delivering core insurance platforms (policy administration underwriting claims or reinsurance systems) or closely comparable core financial/banking platforms.
• Strong command of full-lifecycle delivery: planning budgeting migration testing cutover and go-live.
• Experience managing software vendors system integrators and multiple concurrent delivery partners.
• Strong RAID dependency and stakeholder-management capability in a regulated environment.
• Proficiency in project tooling MS Project JIRA Confluence or equivalent.

Preferred / Advantageous

• Experience with export credit agencies export banks or development finance institutions familiarity with export credit insurance trade finance guarantees or specialised underwriting and risk models.
• Experience with data migration from legacy insurance/banking systems.
• Exposure to Agile and Waterfall (hybrid) delivery environments.
• Regional / relevant-market experience.

Certifications

• PMP PRINCE2 or equivalent project management certification required.
• MSP PgMP or Agile/Scrum certification advantageous.

Success Criteria

• Core insurance system upgrade delivered on time within budget and to agreed scope and quality.
• Successful data migration and cutover with minimal business disruption.
• Governance RAID and reporting maintained to standard throughout delivery.
• Stable go-live and clean handover to BAU support with post-implementation issues resolved.

Vertical:

Technology

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