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About the Role

St. Regis Hotels & Resorts is seeking a full-time Sales Manager (Mgr Sales I) to join the team in the Red Sea region. This position is responsible for proactively soliciting and managing sales opportunities, ensuring timely business turnover for proper service delivery. The role focuses on building long-term, value-based customer relationships to achieve sales objectives and individual sales goals.

Key Responsibilities

• Collaborate with external sales channels to ensure coordinated and complementary sales efforts.
• Build and strengthen relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships to expand the customer base and identify sales opportunities.
• Manage and develop relationships with key internal and external stakeholders.
• Provide accurate, complete, and effective turnover to Event Management.
• Participate in sales calls with the Sales team to acquire new business and close deals.
• Execute and support operational aspects of booked business, including generating proposals, writing contracts, and customer correspondence.

Market Understanding and Revenue Maximization

• Identify new business opportunities to achieve personal and hotel revenue goals.
• Analyze market conditions, including competitors' strengths and weaknesses, economic trends, and supply and demand, to inform sales strategies.
• Secure the best opportunities for the hotel based on market conditions and specific hotel needs.
• Understand the hotel’s primary target customer and service expectations to offer tailored business solutions.

Customer Service Excellence

• Support the company’s service and relationship strategy to drive customer loyalty through service excellence.
• Service customers to increase their share of account business.
• Execute and uphold the company’s customer service standards.
• Act as the primary point of contact for customer relations.
• Interact with guests to gather feedback on product quality and service levels.

Qualifications and Experience

Candidates should meet one of the following educational and experience criteria:

• A two-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 3 years of experience in sales and marketing or a related professional area.
• A four-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major, combined with 1 year of experience in sales and marketing or a related professional area.

Application Process

Qualified candidates are encouraged to apply. Salary details will be discussed during the interview process.