Hosthostess Saudi Nationality

Job Summary

• Welcome and engage guests in a warm professional and confident manner aligned with IBIS service standards.
• Manage guest seating table allocations and dining flow based on reservations and walk-in guests.
• Coordinate with the service team to accommodate guest requests and ensure expectations are met.
• Maintain strong knowledge of menus special events seating arrangements and guest preferences.
• Handle guest inquiries feedback and concerns professionally escalating when required.
• Maintain an organized and welcoming host stand and reception area throughout service.
• Manage reservations accurately using restaurant reservation systems including guest details and seating plans.
• Confirm reservation information and communicate updates with relevant team members.
• Answer phone calls professionally and assist guests with inquiries and bookings.
• Coordinate with the kitchen and service teams to support efficient service flow.
• Assist with side duties such as menu preparation table resets and maintaining the entrance area.
• Maintain IBIS grooming and appearance standards while representing the brand with confidence and professionalism.
• Follow all health safety hygiene and company service standards.
• Contribute to a positive team environment through collaboration and effective communication.

Qualifications :

• Preferably 1 year experience in a guest-facing role or lifestyle hospitality environment.
• High school diploma or equivalent required; hospitality-related education is an advantage.
• Excellent communication skills in English; Arabic language skills are highly desirable.
• Confident welcoming and professional personality with a passion for guest service.
• Ability to manage busy service periods while remaining calm organized and attentive.
• Flexible availability to work weekends evenings and holidays as required.
• Well-groomed and professional appearance in line with IBIS brand standards.

Remote Work :

No

Employment Type :

Full-time

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