Authorisation & Fraud Consultant

Job Summary

Job Title: Authorisation & Fraud Consultant

Term: 12 months

Location: Riyadh KSA

Division: Credit Cards

Reports to: Head of Cards

Relevant experience: 10-12 years of experience in fraud

Mandatory requirements: Worked in a bank and has good understanding of cards business authorisation and fraud systems.

PURPOSE OF JOB
Support the Credit Cards business by optimizing authorization performance fraud controls and portfolio healthensuring a balance between customer experience (approval rates) and risk management (fraud prevention).

TASKS
Core Responsibilities and Accountabilities

• Develop a deep understanding of the banks credit card portfolio including customer segments spendbehavior and lifecycle performance
• Drive authorization optimization strategies to improve approval rates across the issuing portfolio whilemaintaining risk thresholds
• Analyze authorization declines (codes patterns drivers) and identify opportunities to reduce false declinesand enhance customer experience
• Collaborate with fraud and risk teams to optimize fraud rules and controls without negatively impactinggenuine transaction approvals
• Monitor and report on key issuing KPIs: approval rates decline rates fraud rates and portfolio performancemetrics
• Provide data-driven insights and analytics to support decision-making across cards business risk andoperations teams
• Enhance reporting dashboards (MIS) for issuing portfolio focusing on authorization performance and fraudtrends
• Act as the interface between Mastercard and issuer stakeholders (cards business risk fraud operations)ensuring alignment on initiatives and outcomes
• Support implementation of authorization and fraud optimization use cases and recommendations within theissuing environment
• Establish governance cadence with stakeholders to track performance outcomes and ongoingenhancements
• Coordinate with Mastercard teams to incorporate best practices and global insights into the issuing portfolio
• Ensure effective knowledge transfer and capability building within the banks cards and fraud teams

Knowledge and Experience

• 1012 years of experience in cards issuing fraud risk and authorization management
• Strong understanding of credit cards issuing business lifecycle (activation usage retention spend growth)
• Proven experience managing authorization strategies and fraud controls in issuing environments
• Familiarity with fraud and auth platforms
• Ability to translate analytics into actionable portfolio-level interventions
• Experience working closely with cards business teams (not just acquisition/sales)
• Strong stakeholder management across risk fraud and cards portfolio teams
• Awareness of SAMA regulations around fraud reporting & liability
• Experience in local market fraud trends (KSA/GCC)
• Understanding of compliance vs business trade-offs

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