مهندس خدمة – البطاريات والشواحن – المملكة العربية السعودية

• Deliver technical field service for motive power batteries, chargers and related industrial equipment within the assigned territory in Saudi Arabia.

• Gulf experience is preferred, with Saudi Arabia market exposure an advantage.

• Valid Saudi driving licence required, with willingness to travel frequently to customer sites within Saudi Arabia.

• Conduct inspections, testing, commissioning, troubleshooting, repairs and preventive maintenance at customer sites.

• Diagnose faults in lead-acid batteries, charging systems and related equipment, and recommend effective corrective actions.

• Respond to customer complaints and service requests, ensuring timely communication, escalation and closure.

• Support preventive maintenance programmes, annual maintenance agreements and other service contracts.

• Coordinate with sales teams on customer requirements, site conditions, technical recommendations, quotations and service opportunities.

• Prepare accurate service reports, inspection findings and follow-up action plans.

• Train customers and operators on correct battery operation, charging, maintenance, handling and safety practices.

• Maintain service records, equipment history, spare parts requirements and customer feedback in company systems.

• Identify recurring technical issues and coordinate with internal teams to address their root causes.

• Follow company quality, health, safety and environmental procedures, and promptly report unsafe conditions and incidents.

Desired Candidate Profile

• Bachelor of Engineering or Bachelor of Technology in Electrical Engineering, or an equivalent engineering qualification.

• 5–6 years of relevant technical or field service experience.

• Hands-on experience with industrial batteries, motive power systems, chargers, forklifts or material handling equipment is highly preferred.

• Gulf experience is preferred, with UAE or Saudi Arabia market exposure an advantage.

• Strong electrical troubleshooting, diagnostic and problem-solving skills.

• Ability to work independently at customer sites and manage multiple service priorities.

• Good customer communication, coordination and technical reporting skills.

• Valid UAE or Saudi driving licence, as applicable to the assigned territory, and willingness to travel frequently to customer sites.

• Professional written and spoken English; Arabic proficiency is highly preferred.

• Proficiency in Microsoft Office and ability to use ERP and service reporting systems.

• A disciplined, safety-conscious and customer-focused approach.