كبير مهندسي دعم المنتجات - PSSE
تفاصيل الوظيفة
Job description
- Provide expert-level technical parts advisory for complex MAN vehicle systems including engine, transmission, suspension, and electronic components, supporting workshop technicians and parts counter staff in accurate parts delivery.
- Investigate and resolve escalated parts identification issues, supersession queries, and interchangeability qu with MAN
AG parts engineering and utilizing advanced catalogue and technical documentation tools.
- Conduct technical parts presentations and training sessions for parts sales teams, workshop staff, and key ac to
promote MAN genuine parts advantages and correct application knowledge.
- Mentor Product Support Engineers by sharing advanced technical knowledge, diagnostic approaches, and M practices
to build overall team capability.
- Analyze parts-related technical complaints and return patterns, preparing root cause analysis reports and reccorrective actions to the Product Support Supervisor and MAN AG parts engineering
Preferred candidate
Years of experience
6+ years
Degree
Bachelor's degree / higher diploma
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