Housekeeping Manager

Job Summary

• Lead supervise and manage the housekeeping team by providing clear communication comprehensive training coaching and constructive performance feedback to ensure maximum efficiency and staff development
• Conduct daily inspections of all guestrooms public areas exterior spaces and back-of-house areas to maintain the highest cleanliness standards and ensure compliance with organizational policies
• Monitor and oversee the completion of deep cleaning programs assign tasks strategically and ensure smooth workflow throughout the department
• Manage staff recruitment onboarding performance evaluations and disciplinary actions while maintaining transparent and empathetic communication with all team members
• Issue daily assignments to staff review special requests and priority areas and manage the Lost and Found system to ensure optimal coordination and guest satisfaction
• Control inventory by issuing supplies and goods to staff at the beginning of shifts ensuring adequate resources are available while managing expenses effectively
• Respond promptly to guest questions and requests providing assistance direction and information to enhance the guest experience
• Ensure strict compliance with accident prevention programs health and sanitation regulations and quality assurance standards to maintain a safe and clean environment
• Analyze operational data identify areas for improvement and recommend and implement procedural changes to enhance efficiency and service quality
• Collaborate with other departments to coordinate services and resolve issues in a timely and professional manner

Qualifications :

Your experience and skills include:

• At least 3-4 years previous leadership experience in Housekeeping Department
• Degree or Diploma in Hospitality Management
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs remaining calm and courteous at all times

Remote Work :

No

Employment Type :

Full-time

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