موظفة تسويق و خدمة عملاء

About the Role

We are looking for an ambitious and passionate individual to join our team, where you will play a pivotal role in enhancing our market presence and ensuring the delivery of an exceptional experience to our customers. You will contribute to developing promotional campaigns and interacting directly with the public to build strong, sustainable relationships while gaining extensive practical experience in a dynamic and stimulating work environment.

Responsibilities and Duties

• Assist in implementing digital marketing plans and creative content to increase engagement.
• Provide outstanding customer service support by responding to inquiries and resolving issues with high professionalism across various channels.
• Analyze customer feedback and provide periodic reports to improve the level of services provided.
• Participate in organizing promotional campaigns and tracking performance results.
• Build positive relationships with existing and potential customers and enhance brand loyalty.

Qualifications and Requirements

• University degree (Bachelor's) in Marketing, Business Administration, or any relevant field.
• Great passion for learning modern marketing strategies and customer service techniques.
• Excellent level of communication in both Arabic and English.
• Ability to work within a team and handle work pressure with flexibility.

Required Skills

• Excellent written and verbal communication skills.
• High ability to organize and manage time.
• Problem-solving and creative thinking skills.
• Proficiency in using Microsoft Office programs and social media tools.

Benefits and Perks

• A professional work environment that supports professional development and continuous training.
• An opportunity to gain real practical experience and contribute to strategic projects.
• A balanced work system that encourages creativity and productivity.
• Rewards and career development based on performance.