It Manager
تفاصيل الوظيفة
Job Summary
Key Responsibilities
- Manage and maintain the hotels IT infrastructure including servers workstations network equipment Wi-Fi and internet connectivity.
- Ensure the continuous operation of hotel systems including PMS POS reservation systems key card systems accounting software and other hospitality applications.
- Monitor system performance and resolve hardware software and network issues promptly.
- Implement and maintain cybersecurity measures including antivirus protection firewalls data backup disaster recovery and access controls.
- Manage user accounts email systems and permissions for all employees.
- Coordinate with software and hardware vendors for installation maintenance upgrades and support.
- Plan and execute IT projects including system upgrades new technology implementations and infrastructure improvements.
- Maintain inventory of IT assets software licenses and equipment.
- Develop and maintain IT policies procedures and documentation.
- Provide technical support and training to hotel staff.
- Ensure compliance with data privacy regulations and company information security standards.
- Monitor and manage IT budgets maintenance contracts and procurement of IT equipment.
- Support conference and meeting technology including audiovisual equipment and presentation systems.
- Ensure business continuity through regular data backups and disaster recovery testing.
- Stay informed about emerging technologies and recommend improvements that enhance hotel operations and guest experience.
Qualifications :
- Bachelors degree in Information Technology Computer Science or a related field.
- Minimum of 5 years of IT experience with at least 2 years in a managerial or supervisory role.
- Experience in the hospitality industry is preferred.
- Strong knowledge of Windows Server Microsoft 365 Active Directory networking virtualization and cloud services.
- Experience with hotel systems such as PMS POS door lock systems IPTV and CCTV is an advantage.
- Knowledge of cybersecurity principles and best practices.
- Professional certifications such as CompTIA Network Security Microsoft Cisco (CCNA) or ITIL are desirable.
Remote Work :
No
Employment Type :
Full-time
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