Government Relations Executive

About the Role

مجموعة الطاير is seeking a Government Relations Executive to manage daily online transactions for the KSA Commercial Government Relations function. This full-time role involves ensuring timely processing of documents and effective execution of job requests, requiring 2-5 years of relevant experience.

Role Purpose and Context

The primary purpose of this role is to process, follow through, and complete all daily online transactions related to government relations. This includes interacting and communicating with internal stakeholders regarding job requests. Government Relations Services encompass a range of activities such as business activity registration, company formation, issuance and renewal of trade licenses, commercial and marketing permits, approvals, non-objection certificates, commercial agency agreements, trademarks, municipality, food safety, and civil defense certifications.

Key Responsibilities

• Receive and validate all commercial Government Relations (GR) service requests from internal stakeholders and business units.
• Coordinate with various departments and business units regarding Commercial Government Relations (CGR) transactions, including permits, certificates, licenses, and lease agreements for issuance, renewal, amendment, and cancellation.
• Handle internal and external customer queries and manage effective communications with stakeholders.
• Liaise with various Government Departments and update Business Units on changes, new regulations, and requirements.
• Undertake and process all activities related to online transactions, including online applications and payment of fees on government department portals.
• Maintain up-to-date trackers for all CGR documents, update internal customers with copies of documents issued by government entities, and close job requests on the CGR system.
• Maintain all documents and files for future reference on ECM.
• Provide input and feedback on CGR processes and systems, contributing to process improvements as required.
• Liaise with ATI business units, commercial and digital teams, and operations regarding specific GR requests to obtain necessary clarifications, documentation, information, and approvals for timely processing.
• Assist in preparing official letters and application forms for ministries, municipalities, economic, or other governmental departments and bodies as needed.
• Provide administrative support to commercial and digital teams for Government Relations matters, including Consumer Protection complaints, enquiries, investigations, and other matters with governmental authorities across GCC jurisdictions.
• Execute GR activities in full compliance with local legal and regulatory requirements and adherence to Group policies, procedures, governance, and matrix of authorities' rules.
• Administer the Commercial GR database to ensure completeness and accuracy of business information and effective tracking of validity and expiry of trade licenses, agency agreements, trademarks, and various commercial permits, licenses, and documents to initiate timely renewals.

Experience and Qualifications

• 2-5 years of experience in a relevant field.
• Demonstrated ability to manage and process online government transactions efficiently.
• Strong communication skills for interacting with internal and external stakeholders.
• Familiarity with government regulations and requirements in KSA.

Work Environment

This is a full-time position within مجموعة الطاير, a company with over 40 years of experience in luxury retail across the GCC. The role involves working with a diverse team focused on delivering retail experiences.

Application Process

Candidates meeting the qualifications are encouraged to apply for this Government Relations Executive position.