Public Area Supervisor (housekeeping)

Job Summary

The Public Area Supervisor is responsible for ensuring that all public areas back-of-house areas Heartist facilities offices and external guest areas are maintained to the highest standards of cleanliness presentation and hygiene. The role supervises the Public Area Attendants conducts regular inspections and ensures compliance with Gamra by Mantis and Accor brand standards.

Key Responsibilities

Operations

• Supervise the daily cleaning of all public areas including lobbies restaurants corridors meeting rooms washrooms recreational facilities offices and back-of-house areas.
• Ensure all public areas are clean safe and well-presented at all times.
• Assign daily duties and monitor the performance of Public Area Attendants.
• Conduct routine inspections and immediately rectify any deficiencies.
• Ensure cleaning schedules are completed in accordance with departmental standards.
• Coordinate periodic deep-cleaning programs.

Team Leadership

• Train coach and motivate Public Area Attendants.
• Conduct daily briefings and allocate work assignments.
• Monitor productivity and ensure efficient use of manpower.
• Support onboarding and on-the-job training of new Heartists.
• Foster teamwork and maintain a positive working environment.

Quality & Brand Standards

• Maintain premium presentation standards in all guest-facing and Heartist areas.
• Ensure compliance with Accor and Mantis housekeeping standards.
• Monitor cleanliness maintenance issues and report defects promptly to Engineering.
• Ensure all furniture fixtures décor and plants are clean and properly maintained.

Inventory & Equipment

• Monitor cleaning equipment chemicals and operating supplies.
• Ensure chemicals are handled stored and used safely.
• Maintain housekeeping storerooms in a clean and organized condition.
• Report damaged equipment and arrange repairs or replacements.

Health Safety & Compliance

• Ensure compliance with Saudi health and safety regulations.
• Maintain proper chemical handling procedures and MSDS compliance.
• Ensure all public areas remain free from safety hazards.
• Support emergency response procedures and fire safety requirements.

Qualifications :

• Diploma or Certificate in Hospitality Management or a related field preferred.
• Minimum 23 years of housekeeping experience including at least 1 year in a supervisory role within a hotel or resort.
• Hotel or resort experience is preferred.
• Good knowledge of housekeeping cleaning methods chemicals equipment and hygiene standards.
• Good leadership communication and organisational skills.
• Good spoken and written English; Arabic is an advantage.
• Proficiency in Microsoft Office is desirable.
• Good working knowledge of Saudi Labour Law and workplace health and safety requirements.

Additional Information :

At Gamra by Mantis we create meaningful experiences inspired by nature culture and adventure. As part of the Accor family we seek Heartists who are passionate about hospitality committed to excellence and dedicated to creating memorable guest journeys through genuine care and personalized service.

Remote Work :

No

Employment Type :

Full-time

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