بائع / بائعة

Job Objective

To perform sales and customer service duties within the children's and clothing department, maintain the organization and proper display of products, monitor stock shortages, and provide department requirements, ensuring service quality, customer satisfaction, and adherence to management-approved operational standards.

Functional Tasks and Responsibilities

Monitoring Department Shortages and Requesting Products from Warehouses: Continuously monitor quantities available in the department, identify missing items and sizes, and request their replenishment from warehouses in accordance with management-approved procedures.

Arranging and Displaying Products: Organize clothing and children's products by type, size, and category, maintain the organization of shelves and displays, and ensure prices are clear and products are easily accessible to customers.

Adherence to Working Hours: Comply with attendance and departure times and official working hours, adhere to designated break times and return without delay, and do not leave the department except according to approved instructions.

Maintaining Department Cleanliness: Pay attention to the cleanliness and order of the department, shelves, and products throughout working hours, return products to their designated places, and ensure the department is ready and clean before leaving.

Customer Service and Professional Interaction: Proactively welcome and greet customers, assist them in selecting appropriate products and sizes, answer their inquiries in a professional and polite manner, and provide necessary assistance to achieve customer satisfaction.

Additional Tasks and Responsibilities

Monitor price tags and promotional offers to ensure they correspond with the products and approved instructions.

Protect products and merchandise from damage or loss, and report any observations or violations to the direct supervisor.

Cooperate with colleagues and supervisors to ensure efficient workflow within the department.

Adhere to management instructions and company policies regarding general appearance, professional conduct, and customer service.

Perform other duties related to the nature of the job as assigned by the direct supervisor, provided they do not conflict with applicable regulations and instructions.

Performance Evaluation Criteria

The employee's performance during the probation period is evaluated based on the following criteria:

Familiarity with the procedures for requesting shortages from warehouses.

Efficiency in arranging and displaying products within the department.

Adherence to working hours and break times.

Maintaining the cleanliness and readiness of the department.

Proactiveness in customer service and professional interaction.