أخصائي مبيعات قطع غيار السيارات - التجارة الإلكترونية
تفاصيل الوظيفة
Job description
We are looking for a skilled automotive parts sales professional to enhance our team. The ideal candidate should possess knowledge of Japanese, American, and Korean car parts, along with experience in e-commerce sales. Strong customer service skills and the ability to manage orders effectively are essential for achieving sales targets.
Key Responsibilities:
- Receive and manage customer orders through the online marketplace.
- Provide consultations to customers and assist them in selecting the appropriate parts.
- Ensure compatibility of parts with the car type and model.
- Track orders from receipt to preparation and shipping.
- Respond to customer inquiries and monitor feedback and complaints.
- Update product information, prices, and inventory on the online marketplace.
- Achieve sales targets and increase sales through online channels.
- Coordinate with the warehouse and shipping to ensure timely preparation and delivery of orders.
Qualifications and Requirements:
- Experience in online sales or e-commerce platforms.
- Strong knowledge of various car parts and their applications.
- Excellent communication and customer service skills.
- Ability to work with e-commerce management systems (Salla, Zid, etc.).
- Capability to work under pressure and meet sales goals.
- Relevant experience with catalogs of car parts.
- Experience in automotive parts for Honda, Kia, Mazda, Dodge, Jeep, and Chrysler.
Skills
Sales and persuasion skills with a focus on customer retention
Post-sale customer service
Knowledge of automotive parts
Quick response and follow-up
Team collaboration
Proposal of seasonal offers including discounts
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