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تفاصيل الوظيفة
About the Role of Spa Therapist
The Ritz-Carlton is seeking a Spa Therapist to support vital spa functions. This full-time role focuses on delivering a memorable and unique experience for guests through a range of spa services. The Spa Therapist is expected to take initiative and ensure guests enjoy their experience while upholding company standards.
Key Responsibilities
- Promote spa services and retail products.
- Schedule and confirm reservations and appointments.
- Provide accurate information regarding spa services.
- Check in guests efficiently.
- Process payments, ensuring a seamless transaction experience.
- Deliver The Ritz-Carlton's "Gold Standards" graciously and thoughtfully daily, embodying the Employee Promise, Credo, and Service Values.
Workplace Standards
Success in this role requires adherence to critical workplace standards, including maintaining a safe environment, following company policies and procedures, upholding quality standards, and ensuring a professional appearance, uniform, and communication at all times.
Physical Requirements
Spa Therapists must be able to stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces. The role involves managing reservation software, which requires reading and visually verifying information. A hands-on approach is essential, including the ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance and 25 pounds with assistance. This also includes reaching overhead and below the knees, bending, twisting, pulling, and stooping. Performing these duties effectively is crucial for guest satisfaction and business operations.
Qualifications and Experience
- Education: High school diploma or *** equivalent.
- Related Work Experience: No prior related work experience is required (0-1 years).
- Supervisory Experience: No supervisory experience is required.
- License or Certification: None specified.
Application Process
Further details on the application process will be provided upon inquiry. Salary for this position is not disclosed.
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