Reservations Agent
تفاصيل الوظيفة
About the Role
Hilton is seeking a Reservations Agent to join its Hotels team in Saudi Arabia. This full-time role involves handling booking inquiries and delivering guest experiences. The Reservations Agent is responsible for securing individual bookings and supporting sales efforts within the hotel operations.
Key Responsibilities
- Provide customer service by responding promptly and professionally to inquiries from guests and team members.
- Convert guest inquiries into confirmed reservations to secure individual bookings.
- Record and process all reservations with accuracy and attention to detail.
- Maximize room sales by promoting hotel services and upgrades through proactive selling techniques.
- Respond to sales inquiries and help identify potential leads for future business opportunities.
Required Experience
- 0-1 years of experience in a relevant field.
About Hilton
Hilton is a global leader in hospitality, recognized for its workplace culture and repeated inclusion on the World’s Best Workplaces list by Great Place to Work and Fortune. The company operates a suite of world-class brands and is committed to providing a consistent stay for every guest. Hilton supports career development for its Team Members.
Work Environment
This is a full-time position within the Hotels team at Hilton in Saudi Arabia. The role operates within an established workplace culture focused on delivering hospitality experiences.
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