ممثل مبيعات التجزئة
تفاصيل الوظيفة
Job Purpose
Welcome guests into the world of Alain Ducasse Chocolat Paris with genuine warmth, product knowledge, and a
passion for thoughtful gifting. Create memorable personal connections, support retail sales, and reflect “Setting trends, touching lives” in every interaction.
Key Responsibilities:
Customer welcome & product knowledge
- Greeting guests warmly, listening to their preferences and recommend chocolates and gifts suited to the occasion.
- Share the Alain Ducasse brand story, product characteristics and craftsmanship with confidence and accuracy.
- Build lasting guest relationships and handle queries courteously, referring complex matters to management.
Sales & transactions
- Work towards individual and team sales goals through natural recommendations and appropriate upselling.
- Introduce seasonal collections, limited editions, and gifting solutions.
- Process POS, cash, and card transactions accurately and follow cash-handling procedures.
Presentation & stock
- Package purchases beautifully to brand standards and check order accuracy.
- Maintain clean, attractive displays, correct labels, and impeccable boutique presentation.
- Support stock counts, replenishment, rotation and reporting of shortages or damage.
Teamwork & events
- Assist with tastings, launches, retail events and preparation of corporate gifting orders as assigned.
- Share guest feedback and potential corporate enquiries with the manager.
- Follow food hygiene, safety, security, and company procedures and contribute to a welcoming team environment.
Key Performance Indicators (KPI’s)
- Guest feedback and service standards
- Sales achievement and thoughtful upselling
- Transaction and order accuracy
- Merchandising, stock discipline, and hygiene compliance
Qualifications:
High school diploma or equivalent; hospitality or retail diploma an advantage, Customer Service, Sales Techniques, Food Safety, or Food Hygiene certifications.
Years of Experience:
- Minimum 1–2 years of retail sales experience, ideally in luxury goods, chocolate, or gourmet food.
Nature of Experience:
- Experience in customer service, product recommendations, upselling, POS transactions, cash handling, product presentation, and stock replenishment.
Language Skills:
- Fluent English; Arabic an advantage.
هذا الإعلان منشور على تنقيب السعودية ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.
