General Manager (cafe)

Job Summary

Job Overview

Our client a prestigious and dynamic cafe concept is seeking an experienced and dedicated General Manager to lead their team in Riyadh Saudi Arabia. This is a Full-Time position for a motivated hospitality professional who can drive operational excellence foster a positive team culture and deliver an outstanding customer experience. The successful candidate will be fully responsible for all aspects of the cafes performance from financial management to day-to-day service ensuring the establishment thrives as a premier destination.

Responsibilities

* Oversee all daily cafe operations to ensure efficiency quality and adherence to brand standards.
* Lead train and motivate a team of front-of-house and back-of-house staff promoting a culture of teamwork and high performance.
* Manage the cafes financial performance including budget setting P&L analysis cost control and implementing strategies to maximise revenue.
* Champion an exceptional level of customer service ensuring every guest has a positive experience and addressing any feedback promptly and professionally.
* Manage inventory stock control and supplier relationships to maintain optimal levels of high-quality products.
* Ensure strict compliance with all local health safety and sanitation regulations.
* Develop and implement local marketing initiatives to attract new customers and build community engagement.

Qualifications

* Proven experience in a senior management role such as a General Manager or Cafe Manager within the premium food and beverage sector.
* Strong financial acumen with demonstrable experience managing budgets and P&L statements.
* Exceptional leadership and team development skills with the ability to inspire and manage a diverse team.
* Outstanding customer service and interpersonal communication skills.
* Excellent organisational and problem-solving abilities with a keen eye for detail.
* A genuine passion for coffee food and creating memorable customer experiences.
* Fluency in English is required; proficiency in Arabic is a significant advantage.

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