مدير/مشرف صالون

Objective

To oversee all aspects of the salon operations and implement strategies to achieve performance targets.

Key responsibilities:

* Prepare, implement and update business and marketing plans

* Manage the financial budget, control costs and prepare revenue and expense reports for owners/board of directors

* Ensure the salon’s operating procedures and policies manuals are implemented and updated as required

* Supervise daily salon operations and liaise with department heads to ensure cleanliness, maintenance and service standards are upheld

* Assist in the development and updating of the salon menu

* Manage client feedback

* Reference and abide by the Salon’s Standard Operating Procedures, Policies & Forms Manuals

General requirements:

* Minimum educational qualification(s):

* Hospitality or Salon Management qualification an advantage

* Business administration qualification an advantage

Minimum work experience required:

* Three (3) years salon management or hospitality management experience in an international standard salon/enterprise/hotel

Proven business skills required:

* Operations management

* Financial reporting

* Human resource management

* Public relations and marketing

* Retail management

* Customer service

* Industry analysis

Technical skills required:

* Computer literate (mid-advanced level)

* Business writing

Language(s) required:

* English, Arabic

Other specification required or preferred: Willing to work shift hours including nights and weekends

Personality traits:

* Articulate verbal and written communication

* Interpersonal skills

* Self-motivated

* Enthusiastic

* Empathetic

* Sales oriented

* Professional presentation