أمين صندوق

Job description

Manage cash and electronic collection operations from customers efficiently, recording all transactions and maintaining the صندوق's integrity according to established policies and procedures.

Responsibilities:

* Greet customers and execute cash and electronic sales transactions.

* Issue receipts and confirmations, ensuring data accuracy.

* Verify the accuracy of cash balances and return excess funds to customers.

* Maintain صندوق integrity and avoid using it for personal purposes.

* Reconcile صندوق balances with transactions at the end of the shift.

* Prepare and deliver صندوق reports and daily summaries as per established procedures.

* Operate point-of-sale devices and manage various payment processes.

* Monitor return and cancellation processes according to established policies and procedures.

* Report any discrepancies or errors in the صندوق immediately.

* Maintain confidentiality of financial information and customer data.

* Adhere to company policies and security procedures for customer service.

* Execute any other tasks related to the position as assigned by the direct manager.

Skills

Skills

* High school diploma as a minimum requirement.

* Previous experience in cashiering or customer service preferred.

* Proficient in handling point-of-sale systems and accounting software.

* Accuracy, reliability, and accountability.

* Strong customer service skills.

* Ability to work under pressure and during peak times.

* Adherence to schedules and operational procedures.

Key Performance Indicators (KPIs)

* Accuracy of collection operations and صندوق closure.

* Reduction in error rates and صندوق discrepancies.

* Compliance with procedures for صندوق delivery.

* Speed and accuracy of customer service.

* Adherence to schedules, policies, and procedures.