مدير الخدمات الإدارية والدعم

Job Description

Dallah Albaraka Holding is seeking an experienced Administrative and Support Services Manager to join its subsidiary, Dallah Driving School.

The role is responsible for managing administrative and support services operations, implementing operational plans and policies, and ensuring the efficient achievement of departmental objectives. The position also focuses on budget management, operational performance, regulatory compliance, and continuous improvement to support the company's overall business objectives.

Key Responsibilities

• Recommend improvements to administrative policies and oversee the implementation of procedures and controls to ensure compliance and cost-effective service delivery.
• Prepare and recommend departmental budgets based on relevant financial analysis and operational requirements.
• Monitor financial performance against budgets, identify variances, and implement corrective actions.
• Set departmental objectives and individual performance targets while developing and motivating staff.
• Oversee administrative and support services across company facilities to ensure operational efficiency and service quality.
• Coordinate facility maintenance, asset management, and support services for training centers, offices, and related facilities.
• Coordinate with relevant departments to support the maintenance and operational readiness of training vehicles and equipment.
• Identify and implement opportunities for continuous improvement in systems, processes, cost efficiency, and productivity.
• Oversee the preparation of timely and accurate operational and management reports in accordance with company policies and standards.
• Ensure compliance with relevant safety, quality, environmental, and regulatory requirements.
• Manage relationships with external service providers, contractors, and business partners to support operational needs.
• Coordinate with internal departments and branches to ensure alignment and integration of administrative and support services.
• Contribute to the development and strengthening of the company's corporate culture.

Qualifications & Experience

• Bachelor's degree in a relevant field.
• MBA or equivalent postgraduate qualification from a recognized business school.
• Minimum 12 years of relevant experience, including at least 6 years in progressively responsible managerial positions.

Required Skills

• Strong leadership, people management, and organizational skills.
• Extensive knowledge of administrative operations, policies, and procedures.
• Strong budgeting, financial monitoring, and cost control skills.
• Effective strategic planning, decision-making, and problem-solving abilities.
• Experience in operational performance management and process improvement.
• Strong communication, negotiation, and stakeholder management skills.
• Knowledge of regulatory compliance, quality, and safety requirements.
• Proficiency in Microsoft Office applications and relevant management systems.
• Good command of English, both written and spoken.