مدير التجارة الإلكترونية

Job description

• Strategic planning and execution of e-commerce strategies to achieve sales and growth objectives.
• Management of the online store and oversight of product updates, pricing, promotions, and content.
• Enhancement of user experience and optimization of the purchasing journey to increase conversion rates.
• Monitoring e-commerce performance and analyzing sales data and key performance indicators.
• Management of digital marketing campaigns in coordination with marketing and advertising teams.
• Supervision of order processing, fulfillment, shipping, and coordination with relevant stakeholders.
• Analysis of customer behavior and market trends to identify growth opportunities.
• Inventory monitoring and product availability coordination with procurement and logistics teams.
• Improvement of customer retention metrics and increasing average order value.
• Preparation of regular reports on store performance, sales, and profitability, and providing recommendations to management.
• Monitoring operational and technical aspects of the e-commerce platform and working on enhancing its efficiency.

Skills

• Bachelor's degree in Business Administration, Marketing, E-commerce, or a related field.
• Minimum of two years of experience in e-commerce management or online retail.
• Familiarity with e-commerce platforms and digital marketing tools.
• Strong analytical skills in data analysis and sales performance metrics.
• Good understanding of conversion optimization strategies and user experience.
• Leadership and organizational skills with the ability to manage multiple projects.
• Proficiency in Microsoft Office applications, particularly Excel.