It Coordinator

Job Summary

People Management

• Develop and maintain effective relationships with all the departments.
• Respond to queries by resolving issues in a timely and efficient manner.
• Provide effective support to the department to enable them to provide effective and efficient services.

Financial Management

• Identify optimal cost effective use of the resources.

• Assist the Assistant IS Manager to conduct periodic and annual inventory audits of the equipment & recommend replacement of equipment if required.

Operational Management

• Ensure to educate users on issues such as security virus prevention and password protection.
• Train the user department on the usage of PCs terminals printers other peripherals and also to any other program applications installed.
• Ensure to maintain contacts with all user departments hardware vendors and other representatives pertaining to Systems.
• To act as a front-line interface to the internal & external users by resolving queries or complaints in a timely & efficient manner.
• Coordinate operations with Department Coordinators Supervisors and other Departmental Managers to ensure operational readiness efficiency in resource utilization and the prompt delivery of services.
• Ensure that all software licensing laws are adhered to.
• Ensure the smooth running of all systems including anti-virus software print services and e-mail provision.
• To install computer systems ensure that back up systems operate effectively buy hardware and software provide the technology infrastructures for the organization and contribute to organizational policy with regard to quality standards.

Qualifications :

• Bachelors degree in Computer Science Information Technology Computer Applications (BCA) Electronics or a related field.
• Minimum 1-2 years of professional experience in IT support system administration or a related IT role.
• Proven expertise in Windows Server administration configuration and maintenance.
• Strong knowledge of PC and server troubleshooting hardware diagnostics and network infrastructure support.
• Experience with database backup recovery and optimization techniques.
• Demonstrated proficiency in IT security protocols access control management and user permission administration.
• Excellent documentation skills with the ability to maintain comprehensive knowledge bases and technical records.
• Strong communication and interpersonal skills with the ability to provide effective technical support to end users.

Remote Work :

No

Employment Type :

Full-time

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