Rider Compliance Assistant Manager

Job Summary

Key Accountability Areas

Regulatory Compliance & Risk Monitoring

• Monitor rider permit validity vehicle documentation work authorizations and road safety regulations to mitigate regulatory non-compliance risks.
• Conduct regular compliance audits across logistics operational channels and identify potential gaps or regulatory non-conformities.
• Oversee the implementation of updated regulatory guidelines into daily rider operations and fleet activities.

Cross-Functional & Operational Alignment

• Collaborate with internal stakeholders including Rider Operations Experience Supply Optimization and Performance teams to align operational workflows with compliance rules.
• Establish clear compliance control checkpoints within rider onboarding dispatching and performance processes.
• Analyze rider compliance metrics and prepare detailed audit reports highlighting areas for operational improvement.
• Coordinate with external regulatory representatives and internal departments during audits inspections or official compliance inquiries.

Process Optimization & Governance

• Continuously review and update logistics compliance procedures risk mitigation protocols and operational standard operating procedures (SOPs).
• Develop corrective action plans for non-compliant rider cases operational bottlenecks or regulatory infractions.
• Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness.
• Manage and monitor all HungerStation department operational governmental violations.

Qualifications :

QUALIFICATIONS/REQUIREMENTS

Knowledge and Experience

• 57 years of relevant experience in compliance logistics operations fleet management or regulatory audit within Saudi Arabia
• Proven background in logistics or engineering operations managing driver/rider compliance and cross-functional workflows.
• Strong working knowledge of local Saudi logistics and labor regulations (TGA MHRSD etc.)
• Strong analytical skills with high proficiency in Excel and compliance tracking tools.

Education and Certifications

Bachelors degree in Supply Chain Management Engineering or any other related discipline is required

Masters degree in Supply Chain Management or any related discipline is preferred

International certifications in Supply Chain Management are preferred

Remote Work :

No

Employment Type :

Full-time

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