أخصائي مبيعات داخلية

About the Role

Easy World Automation (eWorld) is seeking an Inside Sales Specialist National to join its Sales team in Al Khobar, Eastern region. This full-time role involves managing leads, responding to customer inquiries, and supporting sales operations. The specialist will be responsible for maintaining customer relationships and ensuring efficient processing of sales opportunities.

Key Responsibilities

• Managing leads through follow-up on inbound email and telephone inquiries from customers.
• Updating the CRM system regularly to record inbound opportunities and customer deadlines.
• Interacting with the Sales Manager to assign opportunities to Customer Service Executives based on inquiries.
• Maintaining long-lasting relationships with existing customers through responsive follow-up.
• Actively managing leads and new sales opportunities, and maintaining the database for periodic reporting.
• Developing basic knowledge of product features and benefits.
• Assisting in creating standard formats and templates for consistent and high-quality customer responses.
• Assisting in maintaining customer reference lists and success stories as guided by the Sales Manager.
• Processing customer purchase orders and coordinating with the logistics department for timely product delivery.
• Guiding customers on basic product selection based on their needs and handing over to assigned Customer Service Executives for further action.
• Following up on sales inquiries made by potential customers via website chats, emails, and inbound calls.
• Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Experience and Qualifications

• 0-1 year of experience in a relevant sales or customer service role.
• Demonstrated passion and motivation for sales.

Work Environment

This is a full-time position based in Al Khobar, within the Eastern region. The role involves working closely with the sales team and other departments to ensure customer satisfaction and sales efficiency.