مهندس صيانة وتشغيل

Job Title: Maintenance, Operations, and Facilities Officer

Job Description

The Maintenance, Operations, and Facilities Officer is responsible for managing and coordinating all maintenance and operations for facilities and properties owned by or managed by the company, ensuring business continuity and increasing operational efficiency.

This includes supervising preventive and corrective maintenance work, managing support services, monitoring supplier performance, ensuring the readiness of buildings and facilities, complying with quality and safety standards, and working to improve operational performance and rationalize costs to support the achievement of company goals.

Key Responsibilities

• Preparing and implementing operational plans and monitoring adherence to them.
• Managing schedules for maintenance and operations.
• Preparing and following up on technical and operational reports.
• Leading technical work teams, distributing daily tasks, and monitoring performance.
• Supervising the maintenance and operation of facilities and ensuring the implementation of safety procedures.
• Monitoring the quality of services provided and working on their development and efficiency improvement.

Relevant Departments and Tasks

First: Maintenance Department

• Order Management and Execution: Receiving maintenance requests, classifying and directing them to specialized technicians, and supervising their execution until completion and closure.
• Pricing and Collection: Determining the costs of repair work, preparing and sending price quotes to customers, and coordinating with the finance department to issue invoices and follow up on collection dues.
• Technical Supervision: Monitoring preventive and corrective maintenance work and ensuring the quality of execution and compliance with safety standards.

Second: Procurement Management

• Securing Requirements: Providing office supplies and the needs of properties and facilities, including necessary furniture, appliances, tools, and equipment.
• Supplier Management: Dealing with suppliers, negotiating prices, concluding agreements, and opening company accounts with suppliers.
• Supply Follow-up: Ensuring the availability of requirements in a timely manner and with appropriate quality and cost.

Third: Inventory Management

• Control and Auditing: Monitoring inventory balances and executing periodic inventory counts (monthly, semi-annually, and annually).
• Organization and Tracking: Establishing and implementing a clear mechanism for the movement of goods, and organizing their storage and tracking within warehouses.
• Department Inventory Management: Monitoring the department's needs for materials, spare parts, and supplies, and ensuring their availability according to operational requirements.

Fourth: Facilities Management

• Field Supervision: Conducting periodic visits and inspection tours of properties and facilities to identify faults, observations, and violations, and monitoring and updating data on vacant units.
• Contract Management and Development: Preparing, concluding, and following up on maintenance and operations contracts, and working to attract new facility management contracts.
• Service Quality Monitoring: Monitoring the level of services provided at all sites, ensuring they meet the required standards, and working on continuous improvement.

Required Skills

• Good knowledge of Computer-Aided Facility Management (CAFM) systems or technical request and ticketing management systems.
• The ability to manage multiple sites and teams simultaneously.
• Proficiency in preparing technical and operational reports and analyzing performance results.
• Skills in negotiation, contract review, and dealing with suppliers.
• Good knowledge of occupational health and safety standards.
• Skills in organization, planning, time management, and problem-solving.
• The ability to follow up on field work and ensure the quality of execution.

Requirements and Qualifications

• Holding a diploma or bachelor's degree in Civil Engineering, Facilities Engineering, or any related field.
• Practical experience of at least two years in the field of facility management, maintenance, or operations.
• Previous experience in managing commercial, residential, industrial, or real estate buildings is preferred.