باريستا ( صانع قهوه )

A Barista is the cornerstone of any café, responsible for delivering an exceptional customer experience by preparing beverages with high professionalism, while maintaining standards of hygiene and quality.

The daily and operational tasks of a Barista are distributed across the following areas:

1. Operational Tasks and Beverage Preparation

• Preparing drinks accurately: Preparing and adjusting coffee and hot/cold beverages (such as espresso, cappuccino, latte, flat white, and filter coffee) according to standard recipes and the venue's approved benchmarks.
• Handling coffee machines: Operating and maintaining espresso machines, coffee grinders, and other equipment, as well as adjusting grind sizes and espresso extraction precisely (calibrating weight, time, and flow).
• Latte Art: Pouring steamed milk professionally to create attractive artistic designs that enhance the quality of presentation.
• Inventory management and pre-preparation: Preparing basic ingredients such as milk pouring, prepping syrups, weighing coffee beans, and monitoring the expiration dates of raw materials.

2. Customer Service and Hospitality

• Welcoming guests: Greeting customers with a smile, assisting them in choosing beverages, explaining the menu, and providing recommendations that suit their tastes.
• Taking orders with focus: Recording orders accurately and confirming them with the customer to avoid any errors, and handling complaints or special adjustments gracefully if the customer requests extra or reduced ingredients.
• Efficiency: Maintaining preparation speed and efficiency even during peak hours while ensuring the quality of the final product.

3. Quality Standards, Hygiene, and Food Safety

• Bar area cleanliness: Maintaining the cleanliness and hygiene of the coffee bar throughout the shift, and washing tools, milk pitchers, and portafilters periodically.
• Preventive maintenance: Cleaning coffee grinders and espresso machines daily and weekly (backflushing) to ensure no accumulation of oils and residues that affect the coffee's taste and the device's lifespan.
• Commitment to safety: Following food health and safety procedures in storing dairy, handling temperatures, and wearing a clean, professional uniform.

4. Administrative and Financial Tasks (According to venue policy)

• Shift handover: Reviewing shortages, performing quick inventory counts, and handing over the shift to incoming staff in an organized and clean state.
• Handling the cashier: In some cafes, the Barista's tasks may include receiving cash or electronic payments and managing the cash drawer if necessary.