مهندس دعم ميداني لخدمات SD
تفاصيل الوظيفة
About the Role
MIS - Al Moammar Information Systems Co. is seeking an SD Field Support Engineer to join their team in Riyadh, Saudi Arabia. This full-time role involves providing essential technical support for IT infrastructure and end-users, ensuring smooth operations and effective issue resolution.
Key Responsibilities
- Provide onsite L1/L2 technical support for desktops, laptops, printers, and other IT peripherals.
- Troubleshoot hardware, software, and connectivity issues efficiently.
- Support Microsoft 365, Teams, and video-conferencing equipment.
- Perform hardware installation, configuration, replacement, and preventive maintenance.
- Troubleshoot LAN/Wi-Fi connectivity and conduct basic network checks.
- Coordinate technical escalations with network, infrastructure, security, and vendor teams.
- Maintain accurate technical records and support operational procedures.
Qualifications and Experience
Candidates for this position should possess relevant experience in IT field support. The role requires a professional with a solid understanding of technical troubleshooting and support processes.
- 2-5 years of experience in a similar field support role.
- Proven ability to troubleshoot a range of IT hardware and software issues.
- Experience with Microsoft 365 and video-conferencing systems.
- Familiarity with basic network diagnostics and connectivity troubleshooting.
Work Environment
This is a full-time position based in Riyadh, Saudi Arabia. The successful candidate will work within a dynamic IT support team, providing critical onsite assistance to ensure the stability and performance of IT systems.
هذا الإعلان منشور على تنقيب السعودية ويُعرض هنا مع الإشارة إلى المصدر. لا نتقاضى أي رسوم من الباحثين عن عمل. إذا كان الإعلان مسيئًا أو احتياليًا، أبلغنا.
