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About the Role

Sheraton in Dammam is seeking a Telephone Operator to join their team. This full-time role focuses on providing a memorable and unique experience for guests by delivering a wide range of services throughout their stay. The Telephone Operator will be an integral part of the guest experience, ensuring smooth operations and addressing guest requests efficiently.

Key Responsibilities

• Initiating and delivering a wide range of services to guide guests throughout their stay.
• Processing operational needs and addressing guest requests.
• Completing necessary reports accurately.
• Sharing highlights of the local area with guests.
• Ensuring a safe work environment and adhering to company policies and procedures.
• Maintaining confidentiality and protecting company assets.
• Upholding quality standards and ensuring professional appearance and communication.

Physical Requirements

The role requires individuals to be on their feet and moving around, which includes standing, sitting, or walking for extended periods. It also involves a hands-on approach to work, including moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 10 pounds without assistance.

Qualifications and Experience

• Education: High school diploma or *** equivalent.
• Related Work Experience: No related work experience is required (0-1 years).
• Supervisory Experience: No supervisory experience is required.
• License or Certification: None.

Company Culture

Sheraton, part of Marriott International, fosters an inclusive environment where the unique backgrounds of associates are valued. The company is committed to non-discrimination and believes its strength lies in the diverse blend of culture, talent, and experiences of its associates. Sheraton has been a place for gathering and connection since 1937, aiming to create a sense of belonging in communities worldwide.

Application

If you are a team player committed to delivering a meaningful guest experience, you are encouraged to explore this career opportunity with Sheraton and join their mission to be 'The World’s Gathering Place'.