مدير تشغيلي

AHMED Z. ABDULAAL
RESTAURANT OPERATIONS MANAGER | AREA MANAGER | MULTI-UNIT OPERATIONS

Makkah, Saudi Arabia
Mobile: +966 ( رقم الجوال يظهر عند الضغط على زر تواصل )
Email: ahmed_abdulaal@hotmail.com

PROFESSIONAL PROFILE

Restaurant Operations and Area Management professional with extensive experience in the food and beverage industry, specializing in multi-unit operations, business performance, and operational excellence.

Currently serving as an Area Manager at Al Othaim Food, with previous Area Manager experience at Smith Restaurant and Nitro Sphere Café & Restaurant, in addition to management experience with recognized brands including Starbucks, Cinnabon, and Pizza Hut.

Experienced in overseeing multi-location operations, leading and developing store managers, driving sales growth, monitoring financial performance, controlling operating costs, improving customer experience, and ensuring compliance with quality and food safety standards.

A results-oriented leader with strong capabilities in operational planning, performance management, team development, and business improvement.

CORE COMPETENCIES

Restaurant & Café Operations Management
Area & Multi-Unit Management
Operational Planning & Execution
Store Managers Leadership & Development
Sales Growth & Business Performance
P&L and Financial Performance Monitoring
Food Cost & Labor Cost Control
KPI Monitoring & Performance Improvement
Budget & Expense Control
Inventory & Stock Management
Customer Experience & Service Excellence
Food Safety & Quality Compliance
Recruitment, Training & Team Development
Operational Standards & SOP Implementation
Problem Solving & Decision Making
PROFESSIONAL EXPERIENCE

AL OTHAIM FOOD

Area Manager | 2024 – Present

Oversee restaurant operations and ensure consistent implementation of company policies, procedures, and operational standards.
Lead and support restaurant managers in achieving sales, profitability, and operational targets.
Monitor business performance through key performance indicators (KPIs) and operational reports.
Review sales performance, food costs, labor costs, inventory levels, and operating expenses.
Identify operational gaps and implement corrective actions and improvement plans.
Ensure compliance with food safety regulations, quality standards, and customer service requirements.
Develop management capabilities and improve team productivity through coaching and performance follow-up.
Monitor customer satisfaction and ensure a consistent brand experience across assigned locations.
Coordinate with relevant departments to support operational requirements and business objectives.
SMITH RESTAURANT

Area Manager | Taif, Saudi Arabia | May 2022 – 2024

Supervised restaurant operations across assigned locations and ensured compliance with company standards.
Monitored store managers' performance and guided operational teams toward achieving business objectives.
Tracked sales, key performance indicators, and operating costs.
Monitored inventory, labor costs, and waste while im…