مدير المكاتب الاماميه للعمل في مكة المكرمة

A hotel management in Makkah announces a job vacancy for a Front Office Manager.

• Ensure the reception desk is equipped and organized with all necessary materials such as pens, brochures, and leaflets.
• Train and supervise support office staff, including receptionists, security guards, and call center officers.
• Ensure timely and accurate customer service.
• Handle customer complaints and requests and provide appropriate solutions.
• Detect emergencies and handle various situations.
• Monitor and control inventory and order office supplies.
• Ensure proper mail distribution within the hotel.
• Prepare and monitor the office budget.
• Maintain updated records of office expenses and costs.
• Ensure that hotel policies and security requirements are met.
• Submit performance measurement reports for front office staff.